Privacy Policy

Information We Collect

When you interact with Geomaticx, request services, contact us, register for programs, or subscribe to updates, we may collect:

• Full name
• Email address
• Phone number
• Organization or institution name
• Job title
• Billing or communication details

Geospatial & Usage Data

Depending on the services you use, Geomaticx may collect:

• Location-based information
• GIS datasets and uploaded spatial files
• Device information
• Browser type and version
• IP address
• Access timestamps
• User activity logs
• Website and application usage statistics

Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve website performance
• Remember user preferences
• Analyze traffic and usage behavior
• Enhance website functionality and security
• Improve security

You may disable cookies through your browser settings; however, some features of the platform may not function properly.

How We Use Your Information

Geomaticx uses collected information to:

• Operate and maintain our website and services
• Provide GIS, mapping, surveying, remote sensing, and Web-GIS solutions
• Improve platform functionality and user experience
• Personalize content and recommendations
• Respond to inquiries and support requests
• Send updates, newsletters, and promotional communications (with consent)
• Monitor security and prevent unauthorized access
• Conduct research, analytics, and service development

Sharing Information

We do not sell or rent your personal information. We may share information only in the following situations:

a) Service Providers

Trusted third-party vendors may assist us with:

• Hosting services
• Analytics
• Technical support
• Cloud infrastructure
• Communication services

These providers are contractually obligated to maintain confidentiality and data security.

b) Legal Compliance

We may disclose information if required by law, legal process, governmental request, or when necessary to protect our rights, users, or platform security.

c) Organizational Collaboration

For academic, institutional, NGO, government, or corporate projects, limited project-related data may be shared with authorized collaborating entities under confidentiality agreements.

Data Security

We implement appropriate technical, administrative, and organizational safeguards to protect your data against:

• Unauthorised access
• Data loss
• Misuse
• Disclosure
• Alteration
• Destruction

Although we strive to use commercially acceptable security measures, no online system can guarantee absolute security.

Data Retention

We retain personal and project-related information only for as long as necessary to:

• Provide services
• Fulfill legal obligations
• Resolve disputes
• Enforce agreements
• Support operational and research purposes

Users may request deletion of eligible personal data subject to legal and contractual limitations.

Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Request deletion of your information
• Restrict or object to processing
• Withdraw consent
• Request data portability

To exercise these rights, please contact us using the information below.

Children's Privacy

Geomaticx does not knowingly collect personal information from children under the age of 13 without parental or institutional consent. If you believe such information has been provided, please contact us immediately for removal.

Third-Party Services & Links

Our website may contain links to third-party services, GIS platforms, APIs, or external partner websites. We are not responsible for the privacy practices or content of external websites or services.